Why choose Johan Wepener Debt Counsellors?

Johan Wepener Debt Counsellors was established in 2007 and has assisted many consumers over the past 14 years. “We are a ‘boutique’ (small) debt counselling business, offering a unique personalised service to consumers. We know all our clients by name and they know they can call me any time, also after hours. They know that when they call me, they will speak to me personally and not to a call centre agent.

“Each client has to be treated with respect and the debt counsellor must have empathy (not sympathy) with the client.”

“We realise than the decision to apply for debt counselling is not taken lightly. It is a personal and sometimes humiliating decision to make. Each client has to be treated with respect and the debt counsellor must have empathy (not sympathy) with the client,” says Johan.

We pride ourselves in excellence in the criteria regarded as important by credit providers and consumers, such as a deep knowledge of the debt counselling process, quality of our proposals, turnaround time of queries, adherence to required time frames, and, very importantly, completion of the debt review process.

Completion of the debt review process means that the debt counsellor must assist consumers to repay their debt as soon as possible. A clearance certificate is issued, enabling the consumer to fully return to society and the economy as a productive participant.

Working with Johan Wepener Debt Counsellors is Dale Garthwaite, also a qualified debt counsellor. She has been involved in the business for the last seven years.

“Debt counsellors should negotiate with credit providers on behalf of the client in an honest and reasonable manner.”

Johan says a strong relationship with both clients and credit providers is crucial. “Debt counsellors should negotiate with credit providers on behalf of the client in an honest and reasonable manner, and should have the interest of both the client and credit provider at heart when making repayment proposals.”